Contact Us
We're here to help! If you have any questions, feedback, or concerns about TeraBox Downloader, please don't hesitate to reach out to us.
For general questions and support:
support@terabox.beerWe value your feedback:
feedback@terabox.beerEncountered a technical issue?
bugs@terabox.beerFor legal inquiries and DMCA notices:
legal@terabox.beerFrequently Asked Questions
How do I use TeraBox Downloader?
Simply paste a TeraBox sharing link into the input field on our homepage and click the download button. The video will be processed and made available for viewing or downloading.
Is this service free?
Yes! TeraBox Downloader is completely free to use. We support the service through advertisements.
Do you store my data?
We only temporarily store TeraBox URLs for up to 24 hours to facilitate the download service. After this period, the data is automatically deleted. See our Privacy Policy for details.
Are you affiliated with TeraBox?
No, we are not affiliated with TeraBox. We provide an independent tool to access publicly shared TeraBox links. All content is hosted by TeraBox, not by us.
What if the download doesn't work?
Please ensure the TeraBox link is public and valid. If you continue to experience issues, contact us at support@terabox.beer with details about the problem.
Response Time
We strive to respond to all inquiries within 24-48 hours during business days. For urgent matters, please mark your email subject with [URGENT].
Before Contacting Us
To help us serve you better, please:
- Check our About page for general information
- Review our Terms of Service for usage guidelines
- Read our Privacy Policy for data handling information
- Provide specific details about your issue or question
- Include screenshots if reporting a technical problem